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Store Policy

Customer Care

We value close and attentive contact with all our customers. We are always available to answer questions, offer support, and ensure that every shopping experience is satisfactory. We believe that good customer service is fundamental, and therefore, our team is prepared to listen to and meet the needs of each customer in a cordial and efficient manner. Your feedback is important to us, and we constantly strive to improve our services to better serve you.

Privacy & Safety

Last updated: February 2026

Welcome to Linoir. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect:

  • Personal information (name, email address, phone number, billing/shipping address)

  • Payment details (processed securely via third-party providers)

  • Device information (IP address, browser type, time zone)

  • Order history

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you regarding your order

  • Provide customer support

  • Prevent fraud

  • Improve our website and services

  • Send marketing communications (only if you opt in)

3. Legal Basis for Processing (UK GDPR)

We process your data under:

  • Contractual necessity (to fulfil your order)

  • Legitimate interests (business improvements and fraud prevention)

  • Consent (marketing communications)

4. Data Sharing

We may share your information with:

  • Payment processors

  • Shipping partners

  • Dropshipping suppliers

  • Marketing platforms (if applicable)

We do not sell your personal data.

5. Your Rights (UK Residents)

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Withdraw consent

  • Lodge a complaint with the Information Commissioner's Office (ICO)

6. Data Retention

We retain your data only as long as necessary for legal and business purposes.

7. Contact Information

If you have questions about this Privacy Policy:

Email: felipe.reno19@gmail.com
Business Name: Linoir

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

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